BEYOND LAW.
HELPING YOU MOVE FORWARD.
For business.
What does doing law differently mean for clients? Approachable lawyers who are commercially-minded and seek innovative solutions. With direct access to senior lawyers there are no gatekeepers. Just collaborative and no-nonsense legal advice.
For you.
How is our support different? We protect and guide you through life changes, going beyond the first question. Combining specialist knowledge with empathetic client care ensures our personalised legal advice is supported by smart human judgment.
What else can you expect from us? Here are our industry-leading service standards…
Six FRESH
Standards
For Bl**dy
Brilliant
Lawyers.
FACING CLIENT FRUSTRATIONS HEAD ON ...
WE’RE NOT ALL TALK, WE ACT.
We’re here to shake up the industry and refresh practices. By changing the public’s perception of the legal sector we’re addressing some of the frustration when dealing with traditional lawyers.
Setting the agenda with 6 fresh standards for everyone at HM3 Legal to live and work by means walking the talk. This is just one reason why our lawyers are supported by comprehensive training, bringing to life our Vision and RISE Values (Respect, Innovate, Shine, Engage).
We think you’ll notice the difference.
#1
WOW SERVICE
Does the prospect of contacting a lawyer fill you with dread? If you feel like you get better service everywhere else but from your lawyer, you’ll wonder what you’re paying for.
We deliver legal care beyond service; every lawyer, every bl**dy time. An experience you’ll want to share.
Because we give a damn.
#4
ONE CENTRAL POINT OF CONTACT
At many traditional law firms, you may only have access to the lawyer dealing with your matter in hand. Or worse, a ‘gatekeeper’ so it can feel like you’re being put through to whoever is available at the time.
We’re now doing things differently. Our commercial clients can have a go-to person to support them, regardless of their question.
Simple.
#6
SERVICE LEVEL GUARANTEE
Maybe you’ve had a lawyer that talked the talk but didn’t walk the walk?
We’re not all mouth and no trousers. If you feel we didn’t deliver the experience you were promised, take up to 10% off our legal fees. All we ask is you tell us where we went wrong so we can improve.
No quibble.
Legal advice for business
Ask for our advice before signing a commercial contract or shareholder agreement, buying or selling a business, about employment law or professional negligence, or if you want to resolve a commercial dispute. You can expect efficient and commercially-minded legal solutions without jargon.
Legal advice for you
From business interests, to property and sensitive family matters, we bring clarity to complexity. Ask us about conveyancing, wills, trusts, Lasting Powers of Attorney, inheritance tax planning, succession and complex estate administration. Compassion and care are at the centre of what we do.
Advice with purpose
As a multi-award-winning law firm and one of the UK’s few B Corp certified law firms (and the first in Chester) we believe legal advice can also have a positive impact on client care, community support and employee wellbeing. The aim is for service from bl**dy brilliant lawyers, every time.
HM3 Legal is proud to be part of the growing movement of global companies committed to making continual improvements.
B Corp certification is thorough, independently measured, and an excellent framework for doing business better.
Find out more about our Purpose here.
Thanks so much
He is a credit to HM3 legal
This year they were asked to make some changes and redraft and set up two LPAs. What they did was to farm out this task to a bunch of total cowboys working out of Manchester or Derbyshire(who knows?). This company has proved to be unprofessional and unbusiness-like (1.6/5 on Trust Pilot!). I asked Hillyer and McKeown (who have been taken over yet again) why this had happened without us being told and not agreeing to this and was told,”It’s what we do now. I can’t give you any more information.”
The “agency” as they are called the company are already not returning phone calls nor acknowledging e-mails…although they’ve taken all our money before we’d even signed a letter of engagement.
I can’t believe this is allowed to happen and will be taking further action. In the meantime they Hillyer and McKeown (HM3 Legal now) won’t be getting any more work from this estate.
Who sub-contracts work to a company with a 1.6/5 rating? Obviously somebody who couldn’t care less about their clients. To say I’m annoyed with them is an understatement !
Deana has been extremely proactive employing her natural communication skills, moving the process forward very quickly, and achieving a swift conclusion. She explained the legal jargon clouding the agreement, putting it into straightforward language. Making it clear to understand, and combined with her most amiable manner, Deana ensured the process was both pleasant and enjoyable, whilst maintaining a highly professional legal service.
I can wholeheartedly and without any reservation recommend the services of HM3 Legal for top notch advice, service and speed.
Thank you.
The advisory team, led by Justine and supported by Megan and Deana, has done a fantastic job. They consistently exceeded my expectations, managed all communication seamlessly, and kept me proactively updated at every stage of my case. Their fee structure was entirely transparent, I was always informed of the costs upfront before any work started.
I would not hesitate to use their services again.
Throughout the last 5 months, Deana has been straight forward in her advice, being true to her word from day one. She is honest, avoids talking jargon and took into consideration the needs of the people involved and their personal circumstances.
The entire team at HM3 have treated us with the upmost compassion and we never once felt overwhelmed with the information and advice we were given. Deana worked at our pace and ensured we never felt pressured. She continually reassured us with our questions and concerns though our the entire relationship.
Highly recommended and thank you so much for all your support. We will always be grateful
Would recommend
She was prompt with communications and kept us informed in the process.
We managed to recover 75% plus of money after more than a year of back and forth.
Thank you.
The whole team are responsive and demonstrate a real desire to provide guidance across a range of disciplines. .
HM3 Legal delivered better service than expected and I would highly recommend them for wills and estate planning.
Robbie Oates was also great at keeping me updated throughout and nothing was too much trouble.
This is not a nice thing to have to go though but thanks to Holly and Robbie, I felt fully supported the whole 2 years 7 months through! I would definitely say they both provided a WOW service.
I would highly recommend Clare to any of my peers. Her professionalism was exceptional.
From our initial meeting with Frances, we were informed of the methods and techniques to structure our wills in the most efficient formats.
Frances explained complex legal structures in easy to understand terms and was a pleasure to deal with.
Shannon was excellent with the back office work making sure everything came through promptly and in the right fashion.
Many thanks to everyone at HM3.
Only 4 Stars because we were never notified as to the change from Hillier & McKeown to HM3 Legal.
It was only when we wanted to alter the wills that by good fortune I still had phone number of Hamilton Square. Well done to Ceri for patience and knowhow.
Paul Roberts
They kept me informed at every stage, explaining any legal details in a straightforward and accessible way, which made what can often be a stressful experience feel much more manageable. Emails and calls were always responded to promptly, and I felt confident that everything was being handled thoroughly and carefully.
What really stood out was their attention to detail and proactive approach. Any potential issues were identified early and resolved quickly, helping to avoid delays and keep both transactions moving smoothly. We had a few challenges with the sale of our property, but the team provided clear solutions with phone calls to explain next steps and alternative options if we needed them/
I would highly recommend HM3 to anyone buying or selling a property. Their expertise, reliability, and friendly approach made a significant difference, and I would not hesitate to use their services again in the future.
They kept me informed at every stage, explaining any legal details in a straightforward and accessible way, which made what can often be a stressful experience feel much more manageable. Emails and calls were always responded to promptly, and I felt confident that everything was being handled thoroughly and carefully.
What really stood out was their attention to detail and proactive approach. Any potential issues were identified early and resolved quickly, helping to avoid delays and keep both transactions moving smoothly. We had a few challenges with the sale of our property, but the team provided clear solutions with phone calls to explain next steps and alternative options if we needed them/
I would highly recommend HM3 to anyone buying or selling a property. Their expertise, reliability, and friendly approach made a significant difference, and I would not hesitate to use their services again in the future.
She kept me posted at all times and always returned telephone calls.I recommend her.
They both have been very diligent, responsive and solid in their responses and actions.
I would highly recommend their services. Happy to expand on my experience if anyone would like to know more!
I’m very happy with the service. I would gladly recommend this firm to anyone looking for trustworthy legal assistance.
Fees were clearly explained before work commenced and were fair and competitive. I wouldn’t hesitate to recommend Ruth and HM3 to anyone seeking expert legal support with personal or family matters.
Sectors we advise
As trusted legal advisers (largely to SMEs), we support a diverse range of sectors. This includes agricultural and farming family businesses, the visitor economy, digital and creative, manufacturing and engineering, transport and logistics, health care and veterinary, and professional services. There is no cost to ask how we can help.
Joined-up support
Unlike many legal firms, you will get access to the lawyer managing your matter and benefit from connected legal advice across our teams where necessary. By putting you at the centre of legal advice, you receive efficient and cost-effective legal support where you need it, and when you need it. We do not add unnecessary fees or delay.
Beyond the law
Our clear, commercially focussed legal advice is not the only way to keep moving forward. We take action to make a positive difference. As a Sustainable Palm Oil Champion we raise awareness, and are actively engaged in many community and charity activities. We believe every business can take action to create change.
Clear process
Clear and open communication and a transparent legal process helps you know where you stand. From day one we explain every step in plain English so you can understand options and make decisions to suit your individual circumstances. We help set expectations, make recommendations, and keep things moving forward.
GET IN TOUCH…
If you’ve got a legal enquiry, call us on 01244 318 131 or fill in our contact form to complete a short form, and a bl**dy brilliant lawyer will be in touch.
JOIN US
RECRUITMENT
After a refreshingly different new role? Check out our current vacancies or contact us in complete confidence to explore possible opportunities at recruitment@law.uk.com
RECRUITMENT AGENCIES/PSL
Recruitment agencies – heads up, we do not accept speculative CVs including those responding to roles on our website. We work directly with a PSL and will not accept liability for fees or commission if we employ a candidate who applied directly to us, or who was put forward by an uninstructed agency.
What’s it like to work with HM3 Legal?
Caroline, MD of Platts Groups shares her experience of how various legal experts helped her business move forward.
A musical celebration HM3 Legal style!
Celebrating 10 years in Liverpool, 10 years in Chester, expanding in to Altrincham, South Manchester.
Proud B Corp business changing lives
We aim to be bl**dy brilliant lawyers, every time.
RISE Values: Respect, Innovate, Shine, Engage
The RISE Awards 2025 celebrate our colleagues and culture.